RETURN POLICY

      For any miss-shipped items (lost items, wrong items, or incomplete items), we will pay all the shipping and related fees. We will give you the choice of returning the product for exchange or refund. Please contact us in time. Please provide the picture of the packing list on the outer package and the picture of the product. Once we confirm the package is not shipped or we send the wrong product, we will ship the new product or refund you within several working days.

      Refund requests may be refused if our QC staff determines that a client's carelessness caused a fault in the product. Nonetheless, you can always return a product for replacement or repair. However, in these cases, there will be a required payment for the back-and-forth shipping fees.

      Important note about return packages, if any return package does not meet the requirements, then all the shipping charges are the buyer's responsibility.

      Notice for shipping options when returning full refund: After you confirm the returned item with us and we issue you an RMA number, please use regular airmail to return it. Make sure to use the shipping address our customer service provides. Why? Because we cannot get your return item if you send anything to us via these methods, and then we cannot give you a refund or exchange.